Shipping Information
WHERE DO YOU SHIP TO?
We ship to every corner of the globe!
SHIPPING SERVICES
AUSTRALIA
Standard Shipping (10-20 Business Days)
EUROPE
Suisse Post Tracked (8-20 Business Days)
Tracked Standard Shipping (8-20 business days)
Tracked Standard Shipping (10-24 Business Days)
All orders will be dispatched from our warehouse within 3 business days. In peak periods please allow for up to 6 business days for dispatch.
*All shipping times exclude clearance/customs delays
WILL I HAVE TO PAY IMPORT DUTIES OR TAXES?
EUROPE
All orders are dispatched from our warehouse so only a few countries will incur customs fees upon delivery in Europe. Unfortunately, CharcoalBeauty takes no responsibility for these charges as they are decided and charged by your local customs office.
INTERNATIONAL
Some countries may incur customs fees upon delivery. Unfortunately, CharcoalBeauty takes no responsibility for these charges as they are decided and charged by your local customs office.
HOW DO I TRACK MY ORDER?
Your order can be tracked via the link in your shipping confirmation email. If you’re having trouble viewing this, please email us at support@charcoalbeauty.com